Welcome to Groovy Bookstore. By accessing our website and placing an order, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase.

• All products are handmade and hand-painted.
• Each item is made to order and uniquely crafted.
• Slight variations in color, texture, or design may occur.
• These variations are not defects but a mark of authentic craftsmanship.

• Orders are confirmed only after successful payment.
• Once confirmed, the production process begins immediately.
• Order details cannot be modified after confirmation.

• Orders cannot be cancelled once placed.
• Refunds are not applicable after confirmation.
• This is due to the personalized, made-to-order nature of the product.

• Orders are dispatched within approximately 45 days.
• Delivery typically takes 3–5 business days post-dispatch.
• Delays may occur due to unforeseen circumstances or location factors.

• Report issues within 24 hours of delivery.
• Provide clear photo/video evidence and order details.
• We will review and offer a suitable resolution if applicable.

• All designs, artwork, and content are the property of Groovy Bookstore.
• Unauthorized reproduction or resale is strictly prohibited.

• We are not liable for delays caused by courier services or external factors.
• We are not responsible for minor variations in handcrafted products.

For any queries or assistance:

10:00 AM – 7:00 PM (Monday to Saturday)
Delhi, India